Waste Officer (Temporary)
Job No:
COR486
Location:
North Ryde
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Temporary role for up to 12 months
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Mix of administration & customer service skills
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Excellent career building opportunity
In this interesting and varied role, you will liaise with Council’s Customer Service team, our waste services contractor and residents to ensure customer enquiries and complaints are resolved efficiently and effectively. As part of your duties, you will conduct routine inspections in the field as part of investigating and closing customer enquiries.
You will also assist the Team Leader and Senior Coordinator with the implementation of waste services at new developments to ensure compliance with waste contracts and service requirements. Your duties will also involve the preparation of information for reporting and statistics relating to contract compliance with service standards and similar measures. A knowledge of waste and recycling industry is preferred but not essential.
Key requirements
- Tertiary qualifications in business, administration or similar, or have relevant experience
- Understanding of Waste Management services provided by local Councils
- Proven administration experience with excellent time management and organisational skills
- Sound analytical and problem solving skills with ability to interpret and understand contracts and service agreements for the provision of Waste services
- Strong interpersonal skills with ability to effectively engage with the community, internal staff, external contractors and key internal stakeholders
- Demonstrated ability to work as a team player in the management and delivery of quality customer service
- Sound level of computer literacy with experience using Microsoft applications, particularly Word and Excel and applications such as CRM Merit, databases and Tech 1
On a personal level, you will be self-motivated and able to work effectively in a team environment without direct supervision. You will also be able to use your initiative and experience to understand client issues and develop appropriate solutions.
This is a Parental Leave replacement position and provides an excellent opportunity to gain experience in a growth area of local government. Your commencing salary is negotiable depending on your experience and will be in the range $64,171 to $70,431 p.a. plus Superannuation.
Working Hours: 5 days per week 8:30 am to 4:45 pm with an RDO each 3rd week. Some flexibility exists in relation to actual hours worked depending on the applicant’s requirements and the business needs of the Waste section.
How to apply
Apply now using our fast, easy to use on-line application process. Please note you do not need a “password” to use our on-line application system, however, you will need to complete your application without “logging-out” of the system.
In addition to answering the on-line questions shown below, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.
If you would like to know more, please see the Position Description or call Jude Colechin on (02) 9952 8269.
Closing Date: Monday 5 February 2018 at 11.30 pm