Customer Service Officer RALC - Part-time (internal only)

Job No: COR487

Location: Ryde Aquatic Leisure Centre, Ryde

Closing Date: 24 Jan 2018

Permanent part-time 10 hours per week
Friendly team enviroment
Grade 3 level

Are you experienced dealing with customers and enjoy the challenges that come with delivering outstanding levels of customer service in a fast paced team environment? Are you available to work week days as well as evenings and weekends? Can you be relied upon to work agreed shifts and work schedules?

If you answered "Yes" to the above, you should consider working as a Customer Service Officer at the Ryde Aquatic Leisure Centre. The current position requires a commitment to work 10 hours a week on a permanent basis.

The focus of your role will be to assist patrons of the Centre and you will be the first point of contact for all customer enquiries. Your duties will include answering telephone enquiries, front desk service and processing forms as well as point of sale transactions. If you are a team player who can use initiative to solve day to day customer related issues this is a role you will enjoy.

If you would like to know more, please see the Position Description or call Melinda Contino on (02) 8878 5112.

How to Apply

Apply now using our fast on-line system. Please note you do not need a “password” to use the City of Ryde on-line application system, however, you will need to complete your application without “logging-out” of the system.

In addition to answering the on-line questions shown below, this position requires you to attach your Resume as part of the application process. You do not need to address selection criteria or provide a covering letter.

Closing date: Wednesday 24 January 2018 at 11.30 pm

Personal Details * Required field

Title*
First name*
Last name*

E-mail*
Phone*
Mobile

Street*
Street Cont.
City, Town or Suburb*
Postcode or Zipcode*
Country*
State, Region or Province*

Questions

Please indicate your eligibility to work in Australia.*
1. Australian/NZ Citizen
2. Permanent Resident
3. None of the above

If you answered "Other", please provide details .

Please describe your experience working directly with customers. *

Please tell us about your experience handling/managing cash or credit card transactions including and related reconciliation processes.*

Please tell us about your experience using using MS Office applications such as Outlook, Word or Excel. *

EEO data collection question – Please note providing this information is voluntary. Any information that you do provide will remain confidential and will only be used as statistical information to assist with Equity & Diversity policy development.

Are you a Male or Female?
1. Male
2. Female

EEO data collection question – Please note providing this information is voluntary. Any information that you do provide will remain confidential and will only be used as statistical information to assist with Equity & Diversity policy development.

Do you identify as an Aboriginal or Torres Strait Islander?
1. Yes
2. No

EEO data collection question – Please note providing this information is voluntary. Any information that you do provide will remain confidential and will only be used as statistical information to assist with Equity & Diversity policy development.

Do you have a disability?
1. Yes
2. No

If you answered Yes, do you require an adjustment to be made at work?

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Customer Service Officer RALC - Part-time (internal only)

Job No: COR487 Location: Ryde Aquatic Leisure Centre, Ryde Closing Date: 24 Jan 2018

Personal Details * Required field

Questions

Job No: COR487

Location: Ryde Aquatic Leisure Centre, Ryde

Closing Date: 24 Jan 2018